ENGINEER DESIGNER BUILDER
(415) 602-9370
Technical lead for an AI-powered workflow and ticketing engine built into Slack. Led the engineering team, contributing directly to the core platform while growing ticket volume 9x from late 2023 to mid 2026. Shipped a RAG system over customer docs that answers tickets automatically and drafts replies for agents; 54% of AI replies resolve the ticket. Sole engineer since July 2026, maintaining and extending the platform while building wherio.app.
Led engineering for an early-stage startup focused on process automation in Slack. Responsible for growing and supporting the engineering team. Worked alongside the founders to develop the roadmap and strategy for the company and manage inbound product and technical requests.
Responsible for about 25 engineers working on Firefox for Desktop, while leading other major engineering and program initiatives across Mozilla. Managed a group of engineering managers and was promoted to Director of Engineering in March 2022.
Supported several teams of engineers dedicated to building and maintaining core Firefox services: the Installer, the Updater, Sync and Push. Focused on working with teams to execute on organizational goals and define technical roadmaps.
Designed and built data manipulation software. Wrangle Labs* (*different company than the Wrangle I joined in 2022) was a very early stage startup (3 employees, closed doors in Aug 2019), where I wore a lot of hats in addition to writing code. I was responsible for design, front-end development, and product strategy.
Managed the flagship product for Automated Insights; Wordsmith. I led engineering, design, and product direction for Wordsmith. I was responsible for the teams working within all codebases supporting the platform, driving product and feature level decisions, and coordinating with the rest of the organization.
Led a team of developers and designers supporting Wordsmith, AI's self-service NLG platform. I led projects, mentored engineers, and designed features within a Rails/Flask/Node/React stack. I was also responsible for hiring for the team.
Designed and developed features for Wordsmith, the company's flagship product. Worked closely with other engineers and product managers to prototype, release, and iterate on features within a Rails/Node/Angular stack.
Led projects of varying sizes, from design to production on the front-end engineering team at Bronto. Worked closely with other engineers and product teams at Bronto to build and launch new features, and maintain existing web application.
Worked with the front-end engineering team at Bronto, on the core Bronto Marketing Platform. Designed and built a variety of features within the web based enterprise application. Worked primarily within a Backbone.js and Zend PHP based stack.
Front-end and UI expert on the web team in medium sized messaging security company. Responsible for creating and maintaining various customer facing corporate web properties. Led creation of UX guide along with redesign of several existing applications and websites.
Front-end design and coding for casual gaming startup. Responsible for designing and applying all production assets. Front-end coding for corporate marketing website and online applications using HTML, CSS, and JavaScript within a .NET environment.
Website design and construction for personal websites for various artists, entertainers, and entrepreneurs. Created custom logos, and in some cases business cards and letterhead to accompany websites. Sites were created in PHP, using mainly jQuery based interactions and animations, along with some Flash.
Academic Merit Scholarship recipient for duration of studies. Additional achievements included participation in design and construction for IEEE sponsored museum exhibition in 2007-08.
Summer programming classes: HTML, CSS, JavaScript, Python.
Summer design studio classes: Graphic design intensive.
TypeScript, Node, React, Next.js, Astro, Express, Tailwind. Postgres (Prisma, Supabase, pgvector), Redis, BullMQ.
OpenAI and Anthropic APIs, embeddings and RAG, prompt evals (promptfoo), MCP servers. Shipped LLM features to production and measured them.
Slack (Bolt) and Microsoft Teams apps, Stripe and Apple IAP, Heroku, AWS, Sentry, Mixpanel, CI/CD, Storybook, Jest/Vitest. Python, Ruby, and PHP in past lives. Able to learn new acronyms quickly.